osTicket does not officially support nginx (why the *** not?) and a official maintainer seems to be missing at github -> 998 open issues, 196 pull requests. Open Source is a hard work these days - People request things you would never think of and people are not really independent. Asking the easiest questions you could think of instead of using google.
Despite that OsTicket is a really easy to use ticket system - And everything else would be overkill - Or do you know another small ticket system?
B2T - I migrated OsTicket (v1.10) from Apache to nginx (1.10.0), but I ran into some problems with the nginx configuration respectively the fastcgi params. So here is my working nginx configuration
server {
...
set $path_info "";
location ~ /include {
deny all;
return 403;
}
if ($request_uri ~ "^/api(/[^\?]+)") {
set $path_info $1;
}
location ~ ^/api/(?:tickets|tasks).*$ {
try_files $uri $uri/ /api/http.php?$query_string;
}
if ($request_uri ~ "^/scp/.*\.php(/[^\?]+)") {
set $path_info $1;
}
location ~ ^/scp/ajax.php/.*$ {
try_files $uri $uri/ /scp/ajax.php?$query_string;
}
location ~ ^/ajax.php/.*$ {
try_files $uri $uri/ /ajax.php?$query_string;
}
location ~ ^/kb/ajax.php/.*$ {
try_files $uri $uri/ /kb/ajax.php?$query_string;
}
location / {
try_files $uri $uri/ index.php;
}
location ~ \.php$ {
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
include fastcgi_params_ost;
fastcgi_pass unix:/run/php/php7.0-fpm.sock;
fastcgi_param PATH_INFO $path_info;
}
}
_/etc/nginx/fastcgi_paramsost
fastcgi_param QUERY_STRING $query_string;
fastcgi_param REQUEST_METHOD $request_method;
fastcgi_param CONTENT_TYPE $content_type;
fastcgi_param CONTENT_LENGTH $content_length;
fastcgi_param SCRIPT_FILENAME $request_filename;
fastcgi_param SCRIPT_NAME $fastcgi_script_name;
fastcgi_param REQUEST_URI $request_uri;
fastcgi_param DOCUMENT_URI $document_uri;
fastcgi_param DOCUMENT_ROOT $document_root;
fastcgi_param SERVER_PROTOCOL $server_protocol;
fastcgi_param GATEWAY_INTERFACE CGI/1.1;
fastcgi_param SERVER_SOFTWARE nginx/$nginx_version;
fastcgi_param REMOTE_ADDR $remote_addr;
fastcgi_param REMOTE_PORT $remote_port;
fastcgi_param SERVER_ADDR $server_addr;
fastcgi_param SERVER_PORT $server_port;
fastcgi_param SERVER_NAME $server_name;
fastcgi_param HTTPS $https if_not_empty;
# PHP only, required if PHP was built with --enable-force-cgi-redirect
fastcgi_param REDIRECT_STATUS 200;